Health LIteracy Training

The Pennsylvania Health Literacy Coalition (PAHLC) can help you and your organization reach  your health literacy goals! PAHLC training is intended to help client and patient-facing  organizations put health literacy into action within their field of focus. Our approach to training  focuses on what you need to know and do to identify and address the most pressing health  literacy issues facing your organization, patients, and clients. It’s our hope that after each  training, participants have a clear understanding of how they can empower themselves and  those they serve, impact change at individual and system levels, and unite with other health  literacy advocates to create a culture of health literacy across Pennsylvania. We strive to make  our training opportunities accessible to any Pennsylvania-based group, regardless of budget.   
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Training topics

Health Literacy Basics

Definitions, skills, situational factors, health literacy and health equity 


Verbal Communication

Teach back, plain language, active listening, universal precautions, motivational  interviewing


Written Communication

Materials design, development, assessment, and review

Research & Evidence Base

Health literacy’s effects on health and health care

Approaches & Frameworks

Cultural humility, social determinants of health, screening considerations, organizational change

Special Topics in Health Literacy

Health insurance literacy, language access, numeracy and risk communication,  navigation and wayfinding

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